Airport Coaches Västerås Airport

Maximum 2 children up to the age of 7 years travel free of charge accompanying a full fare paying adult. Youth tickets are valid for people from age 8 to 17.

There are several options available for buying Flygbussarna tickets. The most convenient ways are to buy your ticket directly on the internet, using our app, or via SMS. You can also buy tickets at Cityterminalen, the airport, at resellers or on board with a charge card.

We appreciate if you buy your tickets before you board as it makes the boarding process easier, and helps the bus to leave on time.

Online

Show tickets bought on our website on your smartphone or on your tablet computer. You can also print the ticket and take it with you, or request a SMS confirmation.

If you want a booking confirmation as a SMS, a distribution fee of SEK 3 is added to your phone bill/prepaid phone card. In order to receive an SMS confirmation you should have a Swedish mobile that permits payment services. You could either have a subscription with Telia, Telenor, Tele2 or Tre, or a registered Swedish prepaid phone card with Tre or Comviq. For Swedish business phones you must register with WyWallet. For more information contact WyWallet, + 46 771 22 50 50, kundtjanst@wywallet.se or visit their website at wywallet.se (only avaliable in Swedish).

At the airport

The airport information desk open till the last bus for Stockholm leaves. 

At Cityterminalen

• Ticket machines by gates 2, 3 & 5
• The Flygbussarna ticket desk is open Monday–Sunday 03:15–19:30, Saturday until 19:00. We accept payment in Swedish crowns.
• Pressbyrån, open Monday–Sunday 05:00–23:00
• CityButiken, open Monday–Sunday 04:00–22:00

At resellers

• Pressbyrån Odenplan underground station
• Pressbyrån St. Eriksplan underground station, Rörstrandsgatan
• Pressbyrån St. Eriksplan underground station, Torsgatan
• 7-Eleven St. Eriksgatan 89
• Pressbyrån Stockholm Centralstation Norra Hallen
• Pressbyrån Stockholm Centralstation Stora Hallen
• Pressbyrån Stockholm Centralstation Övre Hallen
• Pressbyrån Stockholm Kungsbron
• 7-Eleven Stockholm Centralplan
• 7-Eleven Klarabergsviadukten 82
• 7-Eleven Odengatan 77

On board by card

Tickets may be bought on board but only with credit/debit cards. We accept VISA, MasterCard, American Express, Diners Club, VISA Electron and Maestro.

We want to make travelling with Flygbussarna as convenient and comfortable as possible for you and your fellow travellers. To ensure a pleasant coach journey for everyone, we kindly ask you to consider some important things when you plan your journey and when you are on board the coach.

Before travelling

Departures
We recommend all our travellers to arrive in good time, i.e. at least 10 minutes before the departure time. It also means that you need to arrive in good time for your flight.

If you are travelling abroad, you should plan to arrive at the airport at least 1.5 hours before the flight departure. If you are travelling domestically, you should plan to be at the airport at least 1 hour before the flight departure.

Also take weather and traffic conditions into consideration when planning your journey. During rush hour and bad weather, the coach journey may take longer than the scheduled time.

Luggage
Delicate luggage should be well protected. Since luggage space inside the coach is very limited, only one (1) small piece of hand luggage is allowed on board the coach per traveller (larger luggage is put in a storage space below).

The maximum measurement for hand luggage allowed on board the coachs seating area is 40x30x20 cm (this only applies to coaches with luggage space below) where you can put the larger luggage.

Bicycles
If there is enough space, bicycles may be taken on the coach free of charge (with the exception of the boat coaches to and from Nynäshamn/Destination Gotland). The bicycle must be packed in protective wrapping.

Animals
Pets may be brought on board at no extra cost. Animals must be on a leash or in a cage. With regard for allergy sufferers, we ask that travellers with furred animals sit at the rear of the coach.

Accessibility
Flygbussarna vehicles are not equipped with ramps or cranes, and often have several steps. If you can board and disembark the coach by yourself, you are able to use our services. Flygbussarna staff cannot help with lifting people in or out of the coaches, but they are happy to help you load a wheelchair with the rest of the luggage.

During travel

Wifi
Flygbussarna Airport Coaches offers free WiFi onboard the bus. The network is named “Flygbussarna free wifi” followed by the number of the bus. No login is required and you surf for free throughout the trip.

Luggage
For security reasons, no luggage is to be placed in the central aisle of the coach or by any exits. The traveller is responsible for his/her own luggage. This also applies when the luggage is not within sight of the traveller.

Are you travelling from the airport and want to get off at an intermediate bus stop, you may be asked to bring your luggage on board the bus. Due to safety reasons, we avoid opening the luggage compartment at intermediate stops. Please ask the driver or other Flygbussarna personnel what applies for the specific departure. 

It is important to ensure that the right luggage is collected when leaving the coach. Lost, damaged or stolen luggage will not be replaced. Flygbussarna Airport Coaches only replaces damaged, lost or stolen luggage if Flygbussarna Airport Coaches has caused the damage or the loss through intent or gross negligence.

For other matters, Flygbussarna Airport Coaches refers the traveller to their private insurance company. Flygbussarna Airport Coaches reserves the right to reject and deny luggage if special reasons exist.

Safety
Our coaches are equipped with safety belts and use of them is required by law. We recommend you use the belt for your own safety and the safety others. It is your responsibility. In the event of police checks, it is the traveller who may suffer legal penalties.

Food and drink
It is permitted to bring and consume food and drink on the coach, but not drinks in paper cups without lids where there is a risk of spilling, nor hot, strong-smelling food which may cause inconvenience to fellow passengers.

For everyone's comfort, we kindly ask you to leave your seat in a satisfactory condition. Consumption of alcoholic drinks on board is prohibited.

Smoking
Smoking is prohibited on board all Flygbussarnas´ vehicles.

Did you know?

• All of our tickets are valid for 3 months.

• All of our tickets are valid in either direction on the chosen route.

• If you buy serveral trips at the same time, they will be saved on the same ticket. You can use the same scanning code several times.

Please start by reading our FAQ

See this page for ticket refunds

Read about our terms and conditions

Post a question via our contact form

Questions about left luggage

Book a group in advance 

Customer service phone number: 0771-51 52 52 (open daily 08:00-23:00)
From abroad: 00 46 771 51 52 52