Flygbussarna receives Certificate of Excellence award from TripAdvisor

2018-06-01 10:24

Each year at the end of May, TripAdvisor gives awards to companies that have long-standing high ratings from their customers on Tripadvisor. Flygbussarna belong to the group of specially selected companies that received the award this year.

"We are super proud and happy to receive this award because it is our customer's reviews that are the base of it", said Camilla Tienso, Marketing Manager.

To keep track of all companies, TripAdvisor uses an algorithm that, according to different parameters, assesses whether or not a company should get the certificate. To obtain a certificate, it is required that the company has been on TripAdvisor for at least 12 months, has received enough reviews and that the reviews are consistently high.

The certificate is valid for one year at a time, and decreases customer satisfaction on the page, so the stamp will be removed automatically. When a company has been awarded a Certificate of Excellence for 5 years, it comes to the "Hall of Fame" TripAdvisor.

"Flygbussarna has worked diligently to provide travelers with a personalized and friendly service at all customer meetings. Now we have another reason to work hard to maintain the award in 2019 and eventually end up on the Hall of Fame list", said Camilla Tienso.

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